How are my tickets delivered?

ICticketsNOW

What is ICticketsNOW?
ICticketsNOW is the ability to print your tickets at home or work. When you select ICticketsNOW as the delivery method, your tickets will be sent to you via email. Your confirmation email will arrive shortly after your order is complete. The confirmation email will contain the link(s) for printing tickets. Bring your printed tickets to the event for admission. Be sure to whitelist or add customer.service@ictickets.com to your contact list to ensure proper routing of email communication from ICtickets.

By using ICticketsNOW you will avoid waiting in will call lines or waiting for your tickets to arrive by mail.

You will need access to a printer (ink-jet or laser) that has a resolution of 300 dpi or greater (black and white or color) and your 8.5 x 11 paper.

ICticketsNOW are currently only available for events at the Idaho Center.

What if more than one copy of the ticket is printed or a photocopy is made?
Only the first ticket that is scanned is valid. If more than one copy is presented, the scanner will let the ticket taker know that the barcode has already been read.

What if I am not able to print the tickets?
Check your hardware configuration. If you cannot print, please contact ICtickets via email at customer.service@ictickets.com, or by phone 208.442.33232 to make alternate delivery arrangements.

What if the email does not arrive?
If you have not received your confirmation email within 24 hours please contact ICtickets at customer.service@ictickets.com.

ICtickets@Event

What is ICtickets@Event?
ICtickets@Event is a new method of delivery that expands your options of how you receive your tickets. With ICtickets@Event, your tickets will be available for you at the Entry Gate at the Ford Idaho Center.

How do I get into the event?
To gain entry, you’ll need to bring the credit card used for the ticket purchase. The Ford Idaho Center ticket taker will swipe your credit card into a printer and a paper ticket is automatically printed, scanned and presented to you as you enter the venue. Your entire party MUST ENTER AT THE SAME TIME. Each ticket holder must retain their own paper ticket throughout the event.

Mail

Ticket orders are printed and mailed via US mail within 24 to 48 hours after the purchase is complete.

Please contact ICtickets at 208.442.3232 at least 48 hours prior to the event if you have not received your tickets. You may also send an email to customer.service@ictickets.com.

Orders returned to ICtickets due to incomplete or inaccurate addresses will be filed with event will call orders and available for pickup at the venue box office.

Will Call

Will call delivery is available as a delivery option whenever an event is being hosted at a venue that has a designated will call pick up location. Will call may be selected as a delivery method during the purchase process, or tickets will be available at the will-call window when standard mail is no longer available. This will occur 10-14 days prior to the event. To pick-up your tickets, you must bring your photo ID, the credit card used for the purchase, and the confirmation email. Will Call tickets may be picked up in advance of day of show at any ICtickets outlet (include link to outlets). Will call tickets will ONLY be available at the event venue on day of show.

If you need to indicate a name change on a will call order, please take the following steps:

  1. Photocopy your photo ID.
  2. On the photocopy note the full name of the party who will be authorized to pick up your tickets.
  3. Give the signed authorization to the alternate party to bring to the venue box office. The alternate party must bring their photo ID for pick up. Please make every effort to make facilitate will call name changes prior to day of show.